Technical Support

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Attention! Before connecting the LAN cable to freshly installed Network Card (or brand new Manhattan DAC II with pre-installed card) always upgrade the Manhattan DAC II to up-to-date firmware using Mytek Control Panel application.

Drivers, Firmware and Manuals for Mytek Converters

Devices Firmware Software for Windows
7, 8, 10
Software for macOS
10.8, 10.9, 10.10, 10.11, 10.12
Manuals
Brooklyn Bridge v1.10
readme
Mytek USB Driver [v4.45]
Mytek Control Panel [v1.50]
no USB driver required
Mytek Control Panel [v1.50]
English v1.0
Quick Setup Guide

Brooklyn DAC+ v1.25
v1.11
readme
English v1.4
Brooklyn DAC v2.36
v2.32
readme
English v1.7
Liberty DAC v1.35
readme
English v1.2
Manhattan DAC II

v2.23
v1.12
readme

English v2.1
Phono Card for Manhattan DAC II Manhattan DAC II firmware v1.10 or later required No software required No software required English v1.1

Network Card for Manhattan DAC II Manhattan DAC II firmware v1.10 or later required Roon
Mconnect
Roon
Mconnect
English v1.1
Brooklyn AMP v1.00
readme
Mytek Control Panel [v1.50] Mytek Control Panel [v1.50] English v1.2

FireWire connection in Stereo192-DSD DAC, Manhattan DAC (the first version) and 8x192 FireWire DIO card
does not work with newest Apple computers (from 2018 and higher).

Manhattan DAC
(the first version)
v1.1.1 USB2 [v1.35.22]
FireWire [v4.3.1.47542]
USB2* [v2.8.0]
FireWire/Thunderbolt [v4.3.1.47542]
English v1.4
Stereo192-DSD DAC v1.8.3 English v2.1
Chinese v2.0

*The Stereo192-DSD DAC and the Manhattan DAC (the first version) USB2 driver is NOT compatible with El Capitan/Sierra/High Sierra/Mojave. The FireWire/Thunderbolt driver is fully compatible.
Also there are no issues with Windows 7, 8, 10. This issue does not affect Brooklyn DAC+, Brooklyn DAC, Brooklyn ADC and the Manhattan II DAC which use new 32bit USB2 Class2 solution (driverless for macOS and Linux).

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Mytek Warranty

Each individual Mytek product undergoes comprehensive quality control and a complete test before shipping. This Mytek product is warranted by Mytek to the original purchaser against defects in workmanship and materials used in manufacture for a period of two years from the date of purchase.

Faults due to customer misuse, unauthorized modifications or accidents are not covered by this warranty. Removal of serial number sticker voids warranty. No other warranty is expressed or implied.
If you suspect that your product is faulty, please contact the place of purchase or alternatively: in the U.S.: Mytek US Office in New York, in The EU: Mytek EU Office in Warsaw, Poland. Prior to shipping for warranty services, the customer or dealer must obtain an RMA number from Mytek. Units sent without RMA number will not be accepted.

Mytek extends affordable repair service for all units manufactured to date that are less than 10 years old. Older equipment may or may not be repaired depending on the availability of parts.